FAQ
Product Selection
- Which type of litter should I choose if I have an automatic litter box?
For automatic litter boxes, we recommend our Granular series (pink package). The small granule size (0.1-0.2 inches) is specifically designed to work seamlessly with all major brands of self-cleaning litter boxes, preventing mechanical issues and ensuring smooth operation. - What’s the difference between Pellet and Granular litter?
The main difference is the size and shape: Pellets (0.4-0.6 inches) are larger and ideal for traditional litter boxes, while Granular (0.1-0.2 inches) is designed for automatic litter boxes. Both offer the same excellent odor control and clumping ability.
First-Time Use
- How much litter should I use?
For optimal performance, fill the litter box with 2-3 inches (5-7.5 cm) of litter. One 9lbs bag typically lasts one month for a single cat. For automatic litter boxes:
• Follow your specific machine’s instructions
• Since tofu litter is lighter than mineral litter, you usually don’t need to fill up to the recommended fill line Questions? Contact us anytime at service@ladynpet.com - How do I transition my cat to the new litter? Can I mix different types of litter?
We recommend a gradual transition over 7-10 days: Start by mixing 25% new litter with 75% old litter, then gradually increase the proportion of new litter every few days. This allows your cat to adjust to the new texture and scent naturally. - Will my cat accept the new litter right away?
Most cats adapt well to our litter due to its natural materials and dust-free formula. However, some cats may need time to adjust. For an easier transition, you can start with:
• Granular Series (Pink Package): Features smaller granules that many cats prefer
• Pheromone Formula: Contains calming pheromones to help ease the transition
Usage & Maintenance
- How long does one bag typically last?
A 9lb bag typically lasts one month for one cat.
- How often should I completely change the litter?
With regular scooping (1-2 times daily) and maintaining 2-3 inches of litter by topping up as needed, you should completely replace the litter every 2-3 months. - Is it really dust-free? What about tracking?
Our 5-step dust removal process ensures 99% dust-free performance. While no litter is completely track-free, our pellet formula significantly reduces tracking compared to traditional litters. The granular version may have slightly more tracking but is still minimal. - Any idea if it could be flushed if you have a septic system and not regular sewage?
Our tofu litter is made with eco-friendly and water-soluble materials. However, please check your local regulations and sewage system requirements before flushing. - Can rabbits or other small pets use this litter?
Yes, our litter is safe for rabbits and other small pets! Our natural, dust-free formula is suitable for various small animals.
Safety & Environmental
- Is it safe if my cat accidentally ingests the litter?
Yes, our litter is made from food-grade materials, primarily pea fiber. While we don’t recommend ingestion, occasional grooming-related ingestion is safe. If you notice your cat regularly eating litter, please consult your veterinarian. - Is this cat litter safe around children and other pets (dogs, rabbits)?
Our cat litter is crafted from natural, plant-based materials like pea fiber – byproducts of human-food factory. Unlike traditional clay litters, we use only plant-based ingredients that have been safely used in human and pet food production. - What makes this litter eco-friendly?
Our litter is made from sustainable pea fiber, a byproduct of food production. It’s 100% biodegradable and contains no harmful chemicals. The manufacturing process is designed to minimize environmental impact, and our packaging is recyclable.
Shopping & Support
- What is your Return Policy?
For specific return policy details, please contact our customer service team at service@ladynpet.com. We’re committed to ensuring your satisfaction with our products. - What about Shipping?
We offer FREE shipping on the Starter Kit! We partner with UPS to provide hassle-free delivery service to ensure your order arrives safely and on time. - What payment methods do you accept?
We accept the following payment methods:
• Credit Cards: Visa, MasterCard, and JCB (processed through either Epay or Tpay systems)
• Apple Pay Note: If one payment system cannot verify your credit card, you can try the alternate system. Please contact our customer service (service@ladynpet.com) if you need assistance with payment verification. - How can I contact Customer Service?
Our dedicated customer service team is available to help! You can reach us at service@ladynpet.com for any questions, concerns, or assistance you may need.
PRODUCT SPEC
Product Name: Enviro-Probiotics Deodorant Pellet Tofu Cat Litter
Weight: 18 lbs (9 lbs/bag, 2 bags)
Origin: Made in China (R&D in Taiwan)
Shelf Life: 2 years
Storage:
Ingredients:
【Unscented】
Pea Fiber, Starch, Guar Gum, Activated Charcoal, Enviro-Probiotics and Probiotics Enhancer
【Boba Tea】
Pea Fiber, Starch, Guar Gum, Coloring Material, Enviro-Probiotics and Probiotics Enhancer, Fragrance
【Yosemite】
Pea Fiber, Starch, Guar Gum, Coloring Material, Enviro-Probiotics and Probiotics Enhancer, Fragrance
【Pheromone】
Pea Fiber, Starch, Guar Gum, Pheromones, Enviro Probiotics and Probiotics Enhancer
Important Notice
- Once opened, tofu cat litter is sensitive to moisture. Store in a cool, dry place and use promptly to maintain optimal quality.
- Some vacuum seal loss may occur during shipping. This is normal and does not affect product quality.
FAQ
【Product Selection】
1. Which type of litter should I choose if I have an automatic litter box?
For automatic litter boxes, we recommend our Granular series (pink package). The small granule size (0.1-0.2 inches) is specifically designed to work seamlessly with all major brands of self-cleaning litter boxes, preventing mechanical issues and ensuring smooth operation.
2. What’s the difference between Pellet and Granular litter?
The main difference is the size and shape: Pellets (0.4-0.6 inches) are larger and ideal for traditional litter boxes, while Granular (0.1-0.2 inches) is designed for automatic litter boxes. Both offer the same excellent odor control and clumping ability.
【First-Time Use】
1. How much litter should I use?
For optimal performance, fill the litter box with 2-3 inches (5-7.5 cm) of litter. One 9lbs bag typically lasts one month for a single cat. For automatic litter boxes:
• Follow your specific machine’s instructions
• Since tofu litter is lighter than mineral litter, you usually don’t need to fill up to the recommended fill line Questions? Contact us anytime at service@ladynpet.com
2. How do I transition my cat to the new litter? Can I mix different types of litter?
We recommend a gradual transition over 7-10 days: Start by mixing 25% new litter with 75% old litter, then gradually increase the proportion of new litter every few days. This allows your cat to adjust to the new texture and scent naturally.
3. Will my cat accept the new litter right away?
Most cats adapt well to our litter due to its natural materials and dust-free formula. However, some cats may need time to adjust. For an easier transition, you can start with:
• Granular Series (Pink Package): Features smaller granules that many cats prefer
• Pheromone Formula: Contains calming pheromones to help ease the transition
【Usage & Maintenance】
1. How long does one bag typically last?
A 9lb bag typically lasts one month for one cat.
2. How often should I completely change the litter?
With regular scooping (1-2 times daily) and maintaining 2-3 inches of litter by topping up as needed, you should completely replace the litter every 2-3 months.
3. Is it really dust-free? What about tracking?
Our 5-step dust removal process ensures 99% dust-free performance. While no litter is completely track-free, our pellet formula significantly reduces tracking compared to traditional litters. The granular version may have slightly more tracking but is still minimal.
4.Any idea if it could be flushed if you have a septic system and not regular sewage?
Our tofu litter is made with eco-friendly and water-soluble materials. However, please check your local regulations and sewage system requirements before flushing.
5. Can rabbits or other small pets use this litter?
Yes, our litter is safe for rabbits and other small pets! Our natural, dust-free formula is suitable for various small animals.
【Safety & Environmental】
1. Is it safe if my cat accidentally ingests the litter?
Yes, our litter is made from food-grade materials, primarily pea fiber. While we don’t recommend ingestion, occasional grooming-related ingestion is safe. If you notice your cat regularly eating litter, please consult your veterinarian.
2. Is this cat litter safe around children and other pets (dogs, rabbits)?
Our cat litter is crafted from natural, plant-based materials like pea fiber – byproducts of human-food factory. Unlike traditional clay litters, we use only plant-based ingredients that have been safely used in human and pet food production.
3. What makes this litter eco-friendly?
Our litter is made from sustainable pea fiber, a byproduct of food production. It’s 100% biodegradable and contains no harmful chemicals. The manufacturing process is designed to minimize environmental impact, and our packaging is recyclable.
【Shopping & Support】
1. What is your Return Policy?
For specific return policy details, please contact our customer service team at service@ladynpet.com. We’re committed to ensuring your satisfaction with our products.
2. What about Shipping?
We offer FREE shipping on the Starter Kit! We partner with UPS to provide hassle-free delivery service to ensure your order arrives safely and on time.
3. What payment methods do you accept?
We accept the following payment methods:
• Credit Cards: Visa, MasterCard, and JCB (processed through either Epay or Tpay systems)
• Apple Pay Note: If one payment system cannot verify your credit card, you can try the alternate system. Please contact our customer service (service@ladynpet.com) if you need assistance with payment verification.
4. How can I contact Customer Service?
Our dedicated customer service team is available to help! You can reach us at service@ladynpet.com for any questions, concerns, or assistance you may need.
